Cocktail Audio™ UK Support Forum

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This section is for users' to post tips (features) on using the box not questions.

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PostPosted: Sat Aug 13, 2011 2:33 pm 
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Joined: Wed Aug 10, 2011 10:45 am
Posts: 901
Some Tips:

1. Check The HDD connectors
2. Check the HDD presence on the X10 via the MENU->BROWSER->"HDD1"
3. Do a recovery scan to fix music & metadata problems link that could be causing the X10 to crush.
4. Check recovery results - To determine the problem songs.
4b. Do a "NTFS FIX" on setup (checks the HDD partition for problems).

5.(Not relevant :idea: ) Access ".DB" (USB/PC) "MUSICDB" (via SAMBA/Network) & check the folders for any inaccessible folders
Useful comments by a user here: viewtopic.php?f=11&t=520#p2939

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PostPosted: Thu Aug 18, 2011 9:38 pm 
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Joined: Thu Aug 11, 2011 11:13 am
Posts: 273
Caused by: :geek:
1. Error on HDD
2. Missing link dynamic internet radio
3. Missing file from HDD but text visible on Music CD
This is when .DB folder is edited - forbidden!
4. Special Characters on File - resolved on FW 1568 i think
5. Enhanced CD (CDs with Video files):
Would suggest ripping on computer & export to X10 (USB or network)
6. SATA connector on internal HDD are loose:
Reconnect & reboot X10

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PostPosted: Tue Aug 06, 2013 10:58 am 

Joined: Tue Aug 06, 2013 9:59 am
Posts: 1
I have followed all the suggestions for this problem but to no avail .It has been known to crash even when I attempt a recovery. It seems to happen after about 20- 30 mins regardless of what function it is performing ie listening to Music DB or the internet radio. I have noticed however that it does continue playing for a short while after the screen has disappeared , It has 1TB and just over 3000 albums either ripped or dragged over and copied to DB then deleted.As a last resort I would have to delete all and replace but I hope I don't need to do that just yet and if I did have to would like to know that this would solve the problem :?:

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PostPosted: Sat Aug 10, 2013 4:08 pm 

Joined: Tue Jan 03, 2012 11:38 am
Posts: 74
As a quick test, see whether it'll run from a USB stick (somewhere in settings, you can assign the X10 to use different location for everything - so no need to remove the existing HD.
Put some music on the USB stick and see if the radio and/or music will stay running.

If that works and you're lucky enough to have a spare SATA HD around, you could try swapping out the HD, loading a few music files on the new one and seeing whether it will keep going.

In the worst case, I think that if you can back the music DB up to a computer (eg using the USB connection) or a standalone USB HD. Then perhaps do the reformat on the old HD (and all the checkdisc utilities) and try reloading everything from the backup :-(


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