Cocktail Audio™ UK Support Forum

i-service not available
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Author:  cocktail schmocktail [ Sat Mar 14, 2020 4:12 pm ]
Post subject:  i-service not available


I've got an X30, and the i-service option is greyed out and unavailable. I'm using a wired network connection, the Web Service interface works from my chromebook and I can connect to the internet from all my other devices. Any ideas what's going on? Thanks.


Author:  stane [ Sun Mar 15, 2020 3:36 pm ]
Post subject:  Re: i-service not available

I don't use the X30 but perhaps the i-service has been discontinued.? :idea:
Are you able to manually create dynamic playlist/radio files (internet station)?
Sometimes it could be the gateway IP could be problematic thru the dhcp server...try factory reset - only if you are able to access the internet & not just the local LAN for web GUI (web service as you called it).
Download any station m3u or .pls & see if you can play it - eg BBC R3, R4, CalmRadio etc

Author:  cocktail schmocktail [ Sat Apr 18, 2020 11:13 am ]
Post subject:  Re: i-service not available


I'll put the solution here in case it helps anyone else.

Go to Settings > Network > Wired Setup > DHCP(Auto IP) and make sure the DNS Server is the same as the Router's IP Address.

I have no idea why it changed (I didn't do it). If I hadn't spend about a year ripping cds onto this device I would have taken it into the garden and smashed it with a hammer by now. I hate it.

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