Cocktail Audio™ UK Support Forum

Pro X 100 Stopped Ripping
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Author:  RobTX [ Tue May 02, 2017 7:27 pm ]
Post subject:  Pro X 100 Stopped Ripping

The Pro X 100 has been ripping cds faithfully until today. It has stopped ripping cds, I have tried several and it is always the same result-it rejects them after closing the tray. The troubleshooting guide lists three things-each of which is not the cause of the machine not being able to rip cds now. I rebooted, made sure the firmware was updated but still no luck. What to do?

Author:  tech1a [ Wed May 03, 2017 5:44 pm ]
Post subject:  Re: Pro X 100 Stopped Ripping

1. Does it access the cloud metadata service?
2. Is your network connected?
3. Is this with only 1 CD or a few?


Author:  ajct [ Thu May 04, 2017 6:09 pm ]
Post subject:  Re: Pro X 100 Stopped Ripping

It could be the optical needs to be checked or the run an update to refresh the import app?

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